dillon precision customer service

513-280-8861. Dillon Precision Products, Inc. © 2021 | All Rights Reserved | 8009 East Dillons Way Scottsdale, AZ 85260 | 800-762-3845, Powder Measures, Accessories & Failsafe Systems, Blue Press International Catalog Subscription, Dillon Reloading Equipment: Other Dillon Equipment. How would you like to be contacted? I been waiting for a Dillon 550C reloader for a few months now. You may have to register before you can post: click the register link above to proceed. I've been lied to twice now about my order. We have had a significant spike in demand due to fears of a ban on some types of 5.56mm ammunition, which has overwhelmed our phone lines. Yes, they are depending on other companies for materials to produce their awesome products but they can control if they follow through with returning phone calls to customers. How difficult can that be? I am missing nearly $700 worth of items from my order, and it was obvious the person on … On Monday I placed my order online thinking like all other company's I have done business online that I would receive an email confirmation on my order, this never happened. Dillon Precision Products, Inc. © 2021 | All Rights Reserved | 8009 East Dillons Way Scottsdale, AZ 85260 | 800-762-3845 Dillon Precision Products, Inc. has 60 total employees across all of its locations and generates $19.11 million in sales (USD). CARBIDE RIFLE DIES (THREE-DIE SETS) Dillon Three-Die Rifle Die Sets include a sizing/depriming die, a bullet seating die and a taper crimp die. Where else do you find this kind of support in today's business world? The Dillon RL550C is the most versatile reloading machine in the Dillon Precision Products line. I'm Through With Dillon. Sizing/Depriming Die The sizing/depriming die is full-length and sized to minimum tolerances to size cases down to function in both semi and fully automatic firearms. I decided to purchase my first Dillion machine after reading all the reviews. Not sure I agreed with comments about Dillon customer service. Their Customer Service is nothing short of outstanding. Dillon Precision reloading equipment and accessories. And the customer service continues to get worse! I called them today only to find out it was going to be another 7 to 10 days before they can even get to it. If you didn't receive it, check your spam folder, as well as your settings for incoming mail. English (US) Español; Français (France) The sad part of it all, is I'll have to pay for this lousy service. I have found over the years that the biggest problem with Dillon products is people simply don't take the time to learn how to set them up correctly, nor do they always use them the way Dillon says to. Faxon manufactures many components for DoD, Governments, etc. Dillon Precision is the premier manufacturer of ammunition reloading equipment in the USA. Thanks Dillon! The guy I talked to was less than enthusiastic about my concerns on my order. Dillon Precision Products, Inc. is located in Scottsdale, AZ, United States and is part of the Nonstore Retail Industry. When asked why I had not received any type of correspondence on my order or it's shipment, he advised that due to the high volume of orders they don't send out notifications. I think that just a little bit of the normal customer service and communications would have gone a long way and not left me with such a bad first impression. The new scale works better than the original and I am a happy camper! Love Dillon Customer Service! This is automated. Ok four days passed and nothing from Dillion and no type of correspondence on my order. Best Sellers Prime Customer Service Today's Deals New Releases Books Find a Gift Fashion Gift Cards Kindle Books Toys & Games Pharmacy Amazon Home Sell Computers Amazon Basics Video Games Coupons Home Improvement Automotive Beauty & Personal Care ... Armanov Index Bearing Cam Block for Dillon Precision XL-650 XL650. Mike Dillon, the founder of Dillon Precision Products, and his wife Carol worked together in Scottsdale, Arizona assembling their early machines in their homes garage. I was told my order was going to be shipped the next day if I ordered by phone. They are dependent on other companies to provide materials needed to build their presses and their suppliers maybe running way behind as is most everyone else. The conformation page is what is sent, listing the items order, the billing and shipping address. When the order actually ships, a second email is sent with the tracking information, whether it is shipped by FedEx, UPS or USPS. It seemed to me that the person I talked to did not really give a SH#%^  about me or my concerns about my order. Within 10 years Dillon Precision had become the world's largest ammunition reloading machine company. Dillon rep called back, he seemed nice and quickly pointed out that my order was only 12 weeks old not 14 weeks old and that the status was green and the item is still on back order. When I sat it up and starting running it the difference was night and day. Dillon Precision Products, Inc. © 2020 | All Rights Reserved | 8009 East Dillons Way Scottsdale, AZ 85260 | 800-762-3845 Dillon customer service has taken a complete nose dive from what it used to be. To start viewing messages, select the forum that you want to visit from the selection below. We apologize, but we cannot offer tours or local pick-up. Dillon advised to send it in for evaluation and they replaced it free of charge - no questions asked. They are great. I have had the best luck using the widget on their web site, to request a call back. I want to explain that it is not the time it took to process the order or how long it took to ship, I know thinks happen, but it was the lack of communications Dillion has with its customers will at least this one. In 1977 Mike started Dillon Precision. I'm going through the same thing Fred.. DILLON PRECISION PRODUCTS. Then the powder measure would walk out due to that bushing system. Ammunition NOTICE: - Age Requirement: Q: Does a customer have to be a certain age to buy firearms or ammunition from a licensee? Read honest … Dillon customer service is the best compared to typical service you receive from others. Dillon is no different than any other company trying to keep up with production during current times. We strongly suggest that a headspace case gauge be used to correctly adjust the size die. Some mail servers block incoming mail from new responders. Dillon customer service has been the benchmark in the entire industry as long as I've been reloading, which has been a while! I am now worried about any further need for correspondence as far as warrant an such in the future. I think we can all agree that Dillon Precision has great customer service, their no bull warranty is legendary. Then I expected to get a confirmation when shipped this too did not happen. Note- We cannot answer questions on lead times for out-of … Also, Online Chat Services will no longer be available. 99 I am going to start replacing my Dillon equipment with RCBS. Dillon advised to send it in for evaluation and they replaced it free of charge - no questions asked. And the customer service continues to get worse! I do enjoy using their products, except Customer Service. 392 customer reviews of Dillon Precision Products. One of the best Manufacturing business at 8009 E Dillons Way, Scottsdale AZ, 85260. Unless COVID has infected their phone system too! I had Hornady customer service on speed dial. Find helpful customer reviews and review ratings for Dillon Precision 20127 RL 550 Conversion Kit 9mm 38sup Shellplate Powder Funnel at Amazon.com. Dillon Precision Products, Inc. © 2021 | All Rights Reserved | 8009 East Dillons Way Scottsdale, AZ 85260 | 800-762-3845 Can anyone explain why Dillon's customer service is so not up to other industry standards. My frustration with Dillon has hit it's limit. Just to let other reloaders know... Dillon customer service is the best compared to typical service you receive from others. I have a Dillon Terminator digital scale that was out of warranty by several months when it started going spastic. Dillon Precision 20130 RL 550 Conversion Kit 308 7.62 Powder Funnel & Shellplate They just sent me a rebuild kit for my 550 at no cost now it works great. Our reloading products are proudly made and hand assembled with care in Scottsdale, Arizona. I'm a Dillon reloader for life! I sent them my Vibratory Tumbler over a month ago. Now in the online store of Dillon Precision, the customers can get access to a wide range of progressive reloading equipment, such as Reloading Machines, Reloading Dies, Reloading Machine Accessories, Reloading Components, Case Preparation Equipment and much more. Customer Service Call Center: Monday - Friday, 7am - 5pm (MST) Call Toll Free 800-223-4570 or 480-948-8009. I called about some large items missing from an expensive order, the person answering the phone was rude and abrupt. This is automated as well. When I called their toll free number around 1pm EST, I knew there was a three hour time difference, so it was about 10:00am Arizona time. All of my other Dillon equipment (550B) works exceptionally well and I feel totally safe using it to reload a wide variety of rounds. On Thursday I called Dillion after my account was debited for the funds. Dillon Precision Products, Inc. © 2021 | All Rights Reserved | 8009 East Dillons Way Scottsdale, AZ 85260 | 800-762-3845 Dillon Precision Products 8009 E. Dillon's Way Scottsdale, AZ 85260 (800) 762-3845 Hours are AZ Time / MST Monday - Friday 9AM - 4PM Saturday 9AM - 1PM Sunday Closed I too have had a bad beginning with Dillion! I called Dillon Precision today, to order some worn parts for my D1050. As far as I'm concerned, their Customer Service is so far below pitiful that they are no longer going to receive any business from me. Walmart is no longer on the bottom of the list. I didn’t think it could get worse but it has. Business Profile. Dillon Precision works on the mission of promoting the reloading of cartridges. The're shipment is slow, and they don't give tracking numbers, also they charge the highest amount for shipping. Just to put it bluntly their Customer Service in the purchase part of the process "SUCKS"!! If I had know this was their attitude with their customers I would had looked little closer at other company's machines. Customer Comments If you'd like to speak with us directly, or if this is an urgent matter, please call us at 1-800-KRO-GERS (1-800-576-4377). Dillon Precision Products, Inc. © 2021 | All Rights Reserved | 8009 East Dillons Way Scottsdale, AZ 85260 | 800-762-3845, Powder Measures, Accessories & Failsafe Systems, Blue Press International Catalog Subscription, Dillon Reloading Equipment: Other Dillon Equipment. I lucked into my first Dillon 650. Read … Not once did I ever get the priming system to feed and seat 100 primers in a row. Had a 1050 since the mid 80s and have had nothing but above & beyond customer service ever since. 4.7 out of 5 stars 102. Best Sellers Prime Customer Service Today's Deals New Releases Books Find a Gift Fashion Kindle Books Gift Cards Toys & Games Amazon Home Pharmacy Sell Computers Amazon Basics Video Games Coupons Smart Home Home Improvement Automotive Beauty ... Armanov Index Bearing Cam Block for Dillon Precision XL-650 XL650. I hope Dillon Precision takes a look at there current Customer Service Policy and upgrade it. I have never dealt with such exceptional customer service. I experienced the worst customer service from any company in a very long time. Dillon Precision customer service line; If this is your first visit, be sure to check out the FAQ by clicking the link above. All it needs is a motor change. The only downfall is the wait time to talk to someone. Actually, we do provide tracking numbers via email when an order ships. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Dillon Precision Products, Inc. © 2021 | All Rights Reserved | 8009 East Dillons Way Scottsdale, AZ 85260 | 800-762-3845 Also I checked my tracking numbers today on my shipment and it shows in shipment, but guess what I never got notification FROM ANYONE. The "C" designation indicates a significant design change. Dillon Precision Products, Inc. Gunsmiths. It was complete BS, and I've figured out I was only being told what I wanted to hear so someone could get their commission on the sale. Dillon Precision RL550B Progressive Reloading Machine ... Basically there are some parts that do wear out and I would consider them consumable, but Dillon customer service would hear nothing of the such and insisted on sending me a replacement parts after I was properly diagnosed on the telephone. When ordering online, when you click the "Submit Order" button, an email is immediately sent out. Find helpful customer reviews and review ratings for Dillon Precision 14406 9mm Pistol 3 Three Die Set Carbide Handgun Dieset Steel at Amazon.com. A big THANKS to all the folks at Dillon !! He did however verbally give me the tracking numbers at that time. AZ Industries Ammunition Powder Bar Adjustment Knob for Dillon Precision Powder Bars for Ammo Reloading, Made in America, 1 Pack of 5 Knobs 4.6 out of 5 stars 107 $33.99 $ 33 . It has taken 3 weeks to speak to a live person even after requesting a call back like the message says. If I don't receive my information by tomorrow I will cancel my order. I have read all the good thinks about their products and that it is the best out there and I believe this to be true but my first experience with them and Customer Service was horrible. 4.7 out of 5 stars 104. When asked about when my order would be shipped and when would I be getting tracking numbers, he explained that they don't send that information out that the shipping company will send out an email when it ships. I screwed with that thing for five years. Also, trying to get them via email or phone line is not very fast. I have a Dillon Terminator digital scale that was out of warranty by several months when it started going spastic. It will accommodate the widest variety of cartridges from 32 ACP up to 338 Lapua, 416 Rigby, and 460 Weatherby.

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