example of cultural sensitivity

Create an account to start this course today. What's your level of cultural sensitivity? As culturally aware as we may be, we all see the world through the lenses of our own cultural experiences, and even the greatest among us struggle to understand people who are different from us. 23 examples: Supervising inter national students requires cultural sensitivity. credit by exam that is accepted by over 1,500 colleges and universities. The hospital staff prepares everything but it seems that the patient and her folks are clearly uncomfortable of the decision made by the hospital staff. Since Dr. Morrison called his patient 'Avery' instead of 'Mrs. first two years of college and save thousands off your degree. Log in or sign up to add this lesson to a Custom Course. Professional dress will help to establish trust between the patient and the health care provider. Instructors who use examples drawn only from their own experience may fail to reach all students in the class. If a Hispanic came into their local physicians office it is assumed that they are an illegal immigrant and shouldn’t be helped because they don’t belong here, they belong on the other side of the wall, in a land with no opportunity. He was a veteran of World War II and still belongs to the local VFW. In many situations, cultural services are among the most important values people associate with Nature – it is therefore critical to understand them. This makes cultural sensitivity more imperative than ever. But communication in all of its facets has many implications and potential barriers, as it includes both verbal (language) and non-verbal (gestures, personal space, etc.) {{courseNav.course.mDynamicIntFields.lessonCount}} lessons How can U.S. managers be culturally sensitive? An important component of a person-centred assessment is the continual recognition that culture plays a significant role in determining the person’s view of the problem and the treatment. They value and respect diversity and are open to learning things from the point of view of others. This then leads to the child falling ill and having to be admitted to hospital. Choose the country that you are going to visit, and do a little research on the cultural differences between that culture and yours. Denial. Let's take a look at some examples. For example, some may identify themselves as certified people, and others as Irish Americans, women, ex-Catholics, step-mothers, college professors, pet owners, environmentalists, Democrats, runners, and so on. Upon their first meeting, the 32-year-old Dr. Morrison introduces himself as 'Dr. Cultural Anthropologist: Job Description & Career Info, Best Schools with Cultural Anthropology Graduate Programs, Cultural Anthropology Degree Program Information, Online PhD in Cultural Studies: Degree Program Overview, Masters Degree in Cultural Anthropology: Program Information, Cultural Anthropology PhD Programs: Degree Overviews, Career Information for a Degree in Cultural Studies, British Cultural Studies PhD Program Information, Online Cultural Anthropology Degree Program Overviews, Medical Illustrator Education and Training Program Information, Business Intelligence Analyst Jobs: Career Options and Requirements, Doctorate of Computer Science: Degree Overview, Top School for a Graphic Design Web Design or Multimedia Degree - Atlanta GA, GED Test Online Online Options for the GED Test, Introduction to Social Psychology: Homework Help, Research Methods and Ethics: Homework Help, Social Cognition & Perception: Homework Help, The Self in a Social Context: Homework Help, Attraction & Close Relationships: Homework Help, What is Cultural Sensitivity? Culturally sensitive therapy emphasizes the therapist's understanding of a client’s background, ethnicity, and belief system. You can test out of the For example, principles within the learning frameworks relevant to cultural competence include fostering secure, respectful and reciprocal relationships, partnerships, high expectations and equity and respect for diversity. The receptionist then proceeded to tell the McGowans that they needed to come with her because there had been an accident. What is cultural sensitivity? In this lesson, we will discuss cultural sensitivity. But it is critical in international working relations, such as in business or government jobs. Given that examples are designed to clarify key points, you should collect examples from a variety of cultural reference points. Obstacles to Cultural Sensitivity in Nursing. Anyone can earn broken wine glass) and presumed it was a box of broken glass. Defense: At the defense stage of cultural sensitivity, people recognize some differences, but see them as negative because they assume their culture is the most evolved, the best one. Is the firmness of the handshake different? Additionally, the nursery worker was responsible for this incident, as she did not take the time to read the instructions before giving out medication. For example, in some cultures it is considered customary to greet one another with a hug. Jane tries to beckon one of the assistants to come into her office. Ruth is ordered not to tend to their new-born child, but due to the hospital being short staffed, Ruth has to step in for another nurse to watch over the baby during a simple procedure when a problem occurs. Examine any cultural biases that you have, as well as your own beliefs about cultural differences. Examples Of Cultural Sensitivity. Given that most agricultural businesses work with people from two or more different cultural backgrounds at the same time, it is important to promote effective communication among employees and employers. - Ethics and… - Ethics and… Cambridge Dictionary +Plus methods of expressing meaning or emotion. Instead of pointing her index finger at the assistant, Jane walks over to her assistant and politely asks her to join her in the office. These differences are reflected in the ways that different groups communicate and relate to one another, and they carry over into interactions with health care providers. Use examples from a variety of cultural reference points. You see our … It is related to cultural competence, and sometimes regarded as the precursor to the achievement of cultural competence, but is a more widely used term than cultural competence. Furthermore, cultural sensitivity is being defined as “being aware that cultural differences and similarities between people exist without assigning them a value – positive or negative, better or worse, right or, Characteristically, though, these skills may include an ability to at least build a working professional rapport with others, correspond in a courteous and gracious manner according to which culture you are conversing with, and acquire an ability to miss cultural limitations and interact on a regular basis for the benefit of the company. The bell rang and as soon as I got out my stomach suddenly flipped on me and I started to throw up in the trash, thank god nobody saw me other than my art teacher Miss Noof I mean I wouldn’t like to be called “Puke Girl” for the rest of my elementary years. flashcard set{{course.flashcardSetCoun > 1 ? Read Example Of Essay On Cultural Sensitivity and other exceptional papers on every subject and topic college can throw at you. For t. How is Japanese culture different from American culture? Being requested not to tend to a child is new to Ruth and it just makes it clearer to her that people still are not as accepting or open to the idea of having different races treated equally in the same country. “I just want you to know what we’ll be doing when your condition gets worse.” (Page 16, Baier). Cultural sensitivity skills may consist of looking at various cultures, how they should be appropriately addressed and how … Examples of cultural sensitivity in a sentence, how to use it. Example: George is 85 years old and had a stroke last year. True b. All rights reserved. Cultural factors operate as invisible barriers for international business communication and determine the profitability of firms. This attitude will affect how you work with the people from Islamic cultures. Is the personal space bigger or smaller than the one in your culture? Dr. Morrison then assumes that she is on Medicaid. We can custom-write anything as well! Certain religious groups might refuse prescription medications, blood transfusions, surgeries, or other potentially life-saving treatments because of their religious beliefs. Nurses play a key role in patient care and often face challenges when working with culturally diverse patients. IKEA -This much loved Swedish business, once tried to sell a workbench called FARTFULL - not a hugely popular product for obvious reasons. 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On the individual level, cultural … What do you need to be aware of when you visit that culture? Sociology 110: Cultural Studies & Diversity in the U.S. CPA Subtest IV - Regulation (REG): Study Guide & Practice, Positive Learning Environments in Physical Education, Curriculum Development for Physical Education, Types of Hybrid Learning Models During Covid-19, Creating Routines & Schedules for Your Child's Pandemic Learning Experience, How to Make the Hybrid Learning Model Effective for Your Child, Distance Learning Considerations for English Language Learner (ELL) Students, Roles & Responsibilities of Teachers in Distance Learning, Brackish Water: Definition, Salinity & Density, Abuse Perpetrator: Definition & Characteristics, Graphing Population Growth of R-Selected & K-Selected Species, Learning Environments: Types & Characteristics. Imagine that you are planning a trip to a country that has a very different culture from the one in which you were raised. The CEO was deeply upset and stopped dress down day. According to Vogt, (2016) “cultural sensitivity is the awareness and sensitivity of other practices and cultures.” Cultural sensitivity skills may consist of looking at various cultures, how they should be appropriately addressed and how to correspond to every situation accordingly. The patient is then asked to sign the surgical consent form. So, what did he do wrong? This not only upset Mrs. Jones, but also prevented her from getting the medical treatment that she needed. Culture can also be define as a way of life. Enrolling in a course lets you earn progress by passing quizzes and exams. - Definition, Production & Therapy, Compulsive Behavior: Definition & Symptoms, Hyposensitivity to Touch & Movement: Definition & Overview, California Sexual Harassment Refresher Course: Supervisors, California Sexual Harassment Refresher Course: Employees. Show Social and Cultural Sensitivity ; Communicate with customers and colleagues from diverse backgrounds Value and respect customers and colleagues from different social and cultural groups, and treat them with respect and sensitivity . After finding out that her husband will not be returning home that night, she calls a hospital to hire a nurse. - Definition & Examples, Quiz & Worksheet - Characteristics of Cultural Sensitivity, Over 83,000 lessons in all major subjects, {{courseNav.course.mDynamicIntFields.lessonCount}}, Prejudice, Discrimination & Stereotypes: Definitions & Examples, Sex and Gender in Society: Differences, Preferences & Characteristics, Sexism and Patriarchy: Definitions and Forms, Gender Changes Over Time: Agency and Communion, Ingroup vs. Outgroup: Definition and Explanation, How Self-Serving Attributions Maintain Stereotypes & Prejudice, Stereotypes and Automatic & Controlled Information Processing, Contact Hypothesis: Definition, Limitations & Criteria for Successful Contact, Prejudice in the Classroom: Jigsaw Groups, Realistic Conflict Theory and Discrimination: Definition & Examples, Violence and the Media: How the Media Impacts Violence, Catharsis and Aggression in Social Psychology: Definition & Examples, Manifest Functions in Sociology: Examples & Summary, Infantilization of Women: Definition & Significance, Judith Butler on Feminism: Theory & Overview, Separate But Equal: Definition, Doctrine & Law, Social Nonconformity: Definition & Examples, Social Psychology: Homework Help Resource, Biological and Biomedical Skills may also include evaluating how certain cultural variations can affect how a particular group works, and how to value differences so that iniquity and prejudice, discrimination and harassment, either intentional or not, do not occur. The six developmental stages of intercultural communication and sensitivity: 1. He did not want to chance another encounter like that could happen again. Ask yourself where you feel you need to grow in terms of your cultural sensitivity. (Committee on Healthcare for Underserved Women. Avery Jones leaves Dr. Morrison's practice upset and decides to find a different doctor. Cultural sensitivity training can help ensure that all employees understand what your organization (and the law) considers appropriate and inappropriate behavior towards people based on their race, ethnicity, age, gender, religion or sexual orientation. and career path that can help you find the school that's right for you. But what does that really mean? Instead of calling her 'Avery,' Dr. Morrison would have asked her how she would like to be addressed. However, she just gives the incorrect dose of medication. Quiz & Worksheet - What is the Fairness Doctrine? The following are some of the choicest examples. Look at some examples that illustrate it as well. Dr. Morrison is obviously confused about her response. just create an account. Within the field of social work, cultural competence refers to the ability to practice social work “in a manner that recognizes, affirms, and values the worth of individuals, families, communities, and protects and preserves the dignity of each” (National Association of Social Workers, 2015, p. 13). For example, some studies show that workers at all levels are more effective and are more competent at negotiation when they are culturally sensitive. Are you in denial? Unaware of the Chinese culture, the attending nurse complains to the doctor that the stink is too much to bear in the patient’s room. Mrs. Stevenson panics, and is killed by the intruder. The following are some of the choicest examples. Jones.' Write a journal entry about what you experienced or witnessed, what could have been modified so that it was not a negative experience, and whether you think the insensitivity was intentional or not. The business world is littered with poor translations that have caused great embarrassment to their perpetrators due to their lack of cultural sensitivity. Cultural sensitivity is especially important in helping professionals such as doctors, psychologists, and nurses. Create your account. Instead of assuming that Mrs. Jones was on Medicaid, Dr. Morrison would have asked her if she had medical insurance and who her insurance provider was. The beliefs and values that you hold regarding equality may affect your behaviors. The nurse on the postpartum floor was alarmed to find the room of a Chinese couple who had their first born in the hospital to be very hot. False, Working Scholars® Bringing Tuition-Free College to the Community, Being open to learning about the traditions and beliefs of other cultures, Being aware of your own culture and how it has influenced you, Seeking knowledge about other cultures, especially those that you encounter often, Taking time to listen to others and ask questions instead of making assumptions, Pay attention to one's own prejudices and biases, Ask questions rather than make assumptions, Understand what is meant by the term 'cultural sensitivity', Discuss examples of individuals displaying cultural sensitivity or a lack of sensitivity, Determine the reasons that cultural sensitivity is important, Outline methods for improving cultural sensitivity. Patients rely heavily on their healthcare providers to guide them through the medical process. Learn more about cultural sensitivity, how it plays out in the real world, and why it is important. Cultural services are deeply interconnected with each other and often connected to provisioning and regulating services: Small scale fishing is not only about food and income, but also about fishers’ way of life. The lotion is a symbol of conflict resolution and love. (Committee on Healthcare for Underserved Women, 2011) Can you think of a time when you have not displayed cultural sensitivity, or when you have witnessed a lack of cultural sensitivity? We can improve our cultural sensitivity by examining our biases and learning about other cultures that we encounter, among other things. Write two to three paragraphs about this other culture, give examples of the cultural differences, and discuss how you would adapt your behavior to that culture. Standard 1.05(b) … IKEA once tried to sell a workbench called FARTFULL - not a hugely popular product for obvious reasons. So, what would the culturally sensitive approach look like? Rather than waste space they threw all the boxes into the sea. Let's look at another example. Cultural Sensitivity can be defined as the abilities of individuals to learn, respect and understand people who are from different cultural backgrounds. A) by indulging in frequent discussions about religion B) by discussing politics frequently C) by listening more D) by speaking quickly E) by talking in a high tone of voice, Cross-cultural sensitivity refers exclusively to the communication that takes place between persons of different races or ethnicities. Cultural sensitivity, also sometimes referred to as cross-cultural sensitivity or simply cultural awareness, is the knowledge, awareness, and acceptance of other cultures and others' cultural identities. Essentially, it means that, as you go about your daily life, you operate with the awareness that cultural differences between yourself and the people you meet exist without assigning them a value. For the elephant, the only way to deal with the situation is to be angry. According to Vogt, (2016) “cultural sensitivity is the awareness and sensitivity of other practices and cultures.”. It is revealed that someone has broken in the house. Design a program for them to heighten their awareness of this issue so that they do not inadvertently offend a person from another culture. The look of worry in Miss Noof eyes was sincere none of the teachers genuinely care about their student like Miss Noof did but the way she rushed to help me and took me to the nurse’s room made me realize how much did she really care about us. Background: While being admitted to the ICU Sue encounters a nurse named Bruce who is going through protocol and unexpectedly in a cold manner puts a tube down her throat to show her what to expect in the months to come. Instead the patient is actually hot and prefers to have the covers off , but the nurse failed to eye contact and address the patients actual need. People who are culturally sensitive are able to function in other cultures. Jennifer has a Ph.D. in Psychology. The nurse and resident caring for the patient talk to the entire family about the reason why a cesarean delivery is needed and the family understands. Cultural sensitivity plays an important role in the relationship between religion and healthcare. Clairol and Mist - Both Clairol and the Irish alcoholic drink Irish Mist did not properly consider the German language when they launched their products there. This is because cultural barriers between professionals and their patients have been found to lead to inadequate health care among minority groups.

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